Shipping policy

Last updated: 21/05/2026

Thank you for shopping with miaar.store We want to make sure your order reaches you smoothly. Please review the information below about how we process and ship your order.

## Order Processing Time

All orders are processed within **1–3 business days** (Monday–Friday, excluding holidays) after your order is placed. You will receive a confirmation email once your order has been placed, and a second email with tracking information once it ships.

Please note that orders placed on weekends or holidays will begin processing the next business day. During high-volume periods (new launches, sales, or holidays), processing may take slightly longer.

## Shipping Times

Estimated delivery times after processing:

Australia and new zealand  5–10 business days
USA, CANADA AND UK..ETC.. 10–20 business days

Please note these are estimates, not guarantees. Total delivery time = processing time + shipping time. Delivery windows may vary depending on your location, the carrier, customs processing, and factors outside our control.

## Shipping Rates

- **Standard shipping:*$7 flat rate
- **Free shipping** on all orders over $100

Your exact shipping cost will be calculated and shown at checkout before you complete your purchase.

## Order Tracking

Once your order ships, you'll receive an email with a tracking number and a link to track your package. Please allow up to 48 hours for the tracking information to update after you receive it.

If you haven't received tracking within 2 business days of ordering, please contact us at support@miaar.store

## Customs, Duties & Taxes (International Orders)

For international orders, import duties, taxes, and customs fees may apply once your package reaches its destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before ordering.

## Shipping Delays

While we do everything we can to get your order to you on time, occasional delays can happen due to carrier issues, weather, customs, or peak seasons. These delays are outside of our control. We appreciate your patience and are always happy to help track down your order.

## Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice a mistake, contact us at Support@miaar.store as soon as possible — if your order hasn't shipped yet, we'll do our best to correct it.

## Lost or Stolen Packages

Miaar.store is not responsible for packages that are lost or stolen after being marked as delivered by the carrier. If your tracking shows delivered but you haven't received your package, please contact your local carrier first, then reach out to us and we'll assist however we can.

## Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery at support@miaar.store with your order number and a photo of the issue. We'll make it right.

## Contact Us

If you have any questions about your order or our shipping policy, please reach out:

- **Email: support@miaar.store

We typically respond within 24–48 hours.